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01462 705390
sales@chilfengroup.co.uk

COVID-19 UPDATE: We would like to inform all our customers that we are operational and continue to fulfil orders.

Values

At Chilfen Joinery, our core values are not just words on a wall; they are the driving force behind our exceptional behaviours, leading to outstanding results for our clients. Each of our values contribute to outcomes that set us apart in the world of joinery projects.

1. Passion:
Passion is the bedrock of our organization. Our innovative design team is brimming with passion for their craft. They approach each project with an unwavering enthusiasm to create something extraordinary. This enthusiasm translates into designs that not only look great on paper but also practically install with ease and have an impeccable finish.

2. Quality:
Quality is non-negotiable at Chilfen Joinery. Our close relationship between the design and production teams ensures that quality is maintained at every stage. We believe in the “Right First Time” principle, which means our designs are meticulously thought through, resulting in accurate and comprehensive design drawings and pre-production samples of the highest quality.

3. Reliability:
Clients need to have confidence in the reliability of their contractors. We understand this and take pride in delivering commercially viable solutions. Our dedication to reliability means we meet our commitments consistently. Whether it’s adhering to project timelines or responding swiftly when issues arise, our clients can rely on us to keep their projects moving smoothly.

4. Client Focus and Communications:
Our primary focus is on our clients. We recognize that our success is intertwined with their satisfaction. Our entire team is dedicated to understanding and meeting our clients’ needs through clear and concise communication. This client-centric approach is reflected in our commitment to putting our clients first.

5. Respect:
Respect is not just a word; it is the basis of our collaborative culture. We foster an environment where every team member’s ideas and perspectives are valued. This culture of respect extends to our clients, ensuring that their visions and requirements are honoured throughout the project.

6. Teamwork:
Our close-knit teams work in harmony to deliver exceptional results. The collaboration between our design and production teams, underpinned by state-of-the-art facilities and a deep understanding of materials, ensures that our joinery projects meet the highest standards. Teamwork is also evident in our problem-solving approach, where dedicated professionals come together to innovate through and around challenges, maintaining client schedules.

When you select Chilfen Joinery for your project, you can expect a range of exceptional outcomes:

Functional Designs: Driven by passion and a commitment to quality, our designs are not just aesthetically pleasing but also highly functional, ensuring easy installation and an impeccable finish.

Commercial Viability: Our unwavering focus on client needs and reliability means we consistently deliver commercially viable solutions.

Right First Time: The integrity, teamwork, and quality-driven culture of our organization result in accurate and comprehensive design drawings and pre-production samples that align with the “Right First Time” principle.

Responsive Problem Solvers: In the complex and challenging world of joinery projects, our dedicated professional teams are always ready to respond to issues. We use our design expertise, value engineering, and flexible production processes to innovate through and around problems, ensuring that your project stays on track.

Chilfen Joinery’s exceptional behaviours and the outstanding results we achieve for our clients are deeply rooted in our core values. Our passionate, quality-driven, and client-focused approach, combined with unwavering integrity, respect, and teamwork, sets us apart as a trusted, reliable and innovative partner for all your joinery projects.